Outreach, Support & Early Intervention

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COVID-19 Update: As a result of the COVID-19 situation, I-CARE wants to assure that we are still operational. I-CARE is offering case management and follow-up services via telephone and Webex. If you have questions, do not hesitate to contact us. For the most up-to-date information regarding COVID19 at TAMUCC, please visit here.  Please be aware that I-CARE is following CDC and WHO guidelines upon returning to campus.

What is I-CARE?logo

Due to a growing concern for the well-being of students at TAMU-CC, I-CARE was developed. The purpose of I-CARE is to provide a centralized system for faculty, staff, students and parents to refer students they are concerned about who are exhibiting disruptive, distressed, and/or high-risk behaviors. The main goal of I-CARE is to assist students and the campus community to move from a state of distress to a sense of safety, well-being and success.

I-CARE is the Island University’s behavioral intervention team for students of concern and is coordinated by the Office of the Associate Dean of Students.  I-CARE consists of a team of representatives from various departments on campus who meet weekly to receive updates from the I-CARE Case Manager regarding the needs of referred students as well as to provide recommendations regarding appropriate resources and interventions. The team consists of representatives from...

  • Office of Student Engagement and Success
  • Office of the Associate Dean of Students
  • I-CARE Case Manager
  • University Counseling Center
  • Disability Services
  • Student Conduct & Community Standards
  • University Police Department
  • University Housing
  • TAMUS Legal Counsel (for consultation as needed)

Are you concerned about the well-being of a student?

College can be a stressful time for students and emotional distress can not only have an impact on a student’s mental and physical health but can also interfere with academic performance. Some examples of students who might benefit from I-CARE support are classmates, friends, roommates, etc. who are struggling with sadness, depression, suicidal thoughts or actions, thoughts of harming others, repeated classroom disruption, and those exhibiting signs of an eating disorder or threatening behavior.

Goals of I-CARE

  • A referral to I-CARE does not mean that a student is in any kind of trouble. We are here to support students and help them get back on track.
  • We strive to address the needs of students who are in distress by making sure our students feel supported and are connected with appropriate resources both on and off campus.
  • Our office assists the campus community by providing consultation, outreach, appropriate referrals, and early intervention.
  • I-CARE works closely with various campus departments to get students linked to services, including but not limited to, the University Counseling Center, Disability Services, Career Services, CASA, Financial Aid, and the Registrar’s Office.
  • I-CARE develops partnerships with local mental health organizations and other community supports to coordinate options, resources, and continuity of care for students.

The Path to Success

After a referral is submitted via the online referral system, the I-CARE Case Manager will follow-up with you to confirm that your referral has been received. The I-CARE Case Manager will then reach out to the student and schedule an appointment to meet with them.

Together the referred student and I-CARE Case Manager will brainstorm goals in order to develop an I-CARE Student Success Plan. The I-CARE Student Success Plan is designed to help the student get back on track and ensure their success at TAMU-CC both inside and outside the classroom. The student and I-CARE Case Manager may meet periodically throughout the semester to check-in, review the Success Plan, and assess progress to ensure that the appropriate amounts of support and resources are being offered.

In situations where withdrawal is the best option, the student and I-CARE Case Manager will meet in order to develop a Success Plan for Re-enrollment. The Success Plan for Re-enrollment includes the steps to submitting the withdrawal paperwork, information on what to do when the student is ready to return to the University, as well as referrals for supports closest to them.

I-CARE and Student Privacy

The I-CARE Case Manager may release information to outside parties only with the written permission of the student, except in situations when student safety may be at risk. Parents and guardians are not contacted unless there is permission from the student, a FERPA waiver is on file, or if there is a safety concern (i.e. suicide risk/attempt, emergency room evaluation and/or threat to themselves or others).

To refer a student to I-CARE, please submit an

I-CARE Referral Form



For more information or consultation, please contact the I-CARE Case Manager at 361-825-6219.  


Please note!

 I-CARE is not designed to deal with cases of immediate threat to the safety of students and/or the campus community.  In these cases, the University Police Department should be contacted immediately at 825-4444 or ext. 4444 (from a campus phone).