NO! A referral to I-CARE does not mean that a student is in any kind of trouble. We are here to provide support and early intervention.
After a student is referred to I-CARE, one of several things may happen (depending on the severity of the situation). Additional information will be obtained (if possible) and other campus offices involved as needed. The I-CARE team will discuss possible intervention strategies and develop a course of action that takes into consideration the best interest of the student and the University community.
Possible outcomes for students referred to I-CARE include but are not limited to:
It may be determined that the most appropriate course of action involves a combination of two or more of the possible outcomes listed above. In the event that the I-CARE team receives additional reports regarding the same student, then additional action may be taken.
The I-CARE Case Manager will follow-up with you within 24 hours to confirm that your referral has been received and to gather more information if necessary. You may not necessarily be informed of the outcome. Be sure, however, to follow-up with the student after the referral is made to ask them how they are doing and if they were able to talk with and/or meet with the I-CARE Case Manager for support. This will let the student know that you care and are focused on their success.
I-CARE accepts and welcomes referrals for distance education students. You would follow the same procedures by submitting an online referral. It would be helpful to let the student know your concerns and that you will be referring them to our office. Be sure and remind them that they are not in any kind of trouble and that we will be reaching out to them in order to get them connected to resources and supports in their area.
Yes, however, we do discourage this. It is helpful to be able to follow-up with the referring party to gather more information and often times to get their support in reaching out to the Student. The I-CARE team will accept anonymous referrals, however, please be aware that this can create an obstacle as far as following up with the student of concern because our ability to investigate becomes limited without access to the referring party.
It is helpful to mention to a student that you are concerned, that they will not be in any kind of trouble, and you want to get them connected with someone that can help. Explain a little bit about our office and that we are here to support students and help get them back on track. Let them know that someone from I-CARE will be reaching out to them and that they are there to help. Letting a student know that you are going to make a referral to the I-CARE office is important and extremely helpful for the Case Manager when trying to make contact and establish rapport. We tend to have better success in getting students supported when they know why we are reaching out to them.
The I-CARE Case Manager and I-CARE Chair receive the report when it is submitted. The I-CARE Case Manager will then follow-up with the reporting party to make sure they have all the information needed to process the referral.
In the case of an emergency where there is imminent risk/threat to the safety of the student and/or campus community contact UPD immediately at 361-825-4444 or ext.4444 from a campus phone. Do not wait. Stop what you are doing and call UPD right away. Afterward, be sure and follow-up with I-CARE by making a report and/or calling 361-825-6219.
When a student makes any reference to suicide, threat of suicide, or attempt at suicide, a judgment should be made by a mental health professional about the seriousness of a possible suicidal thought or behavior. Suicide attempts are first and foremost a medical emergency. If danger or suicidal behavior appears imminent: 1) Stay calm and 2) Contact Campus Police at 361-825-4444 or dial 911.
To Save a Life Remember QPR (Question, Persuade, and Refer)
Question the person about suicide
Persuade the person to get help
Refer for help
To learn more about QPR, click here.